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Mamaverse Privacy Policy

Last updated: July 8, 2026

This is a plain-language policy. No legal jargon. If something here is unclear, please tell us. This policy has not yet been reviewed by a lawyer. We will get that review before Mamaverse is open to the public.

What we collect

When you apply to join, we collect:

That's it. We don't collect your location, your contacts, or your browsing on other sites.

Why

We collect this to keep Mamaverse a safe, real space for moms, and to show you your baby's age and phase inside the app. We do not collect anything we don't need.

What we never do

Your selfie

You send a selfie when you apply. A real person looks at it once, to check you are a real mom, not a bot or a stranger. As soon as that decision is made, your selfie is deleted. Even if something goes wrong and it isn't deleted right away, it is gone within 30 days, no matter what. Nobody else ever sees it. It is never posted, never shown to other members, never used for anything but that one check.

Your baby's info

We store your baby's birthday so the app can work out her age and show the right phase color. We never show the birthday itself to anyone else, including other moms. Other members only ever see your baby's age in months and a phase color, nothing more exact.

Milestones you log (like "first smile" or "first steps") are information about your baby that you choose to write down, for you. Nobody else sees them unless you choose to share something in the Wall or Universe yourself.

Who can see what

Reports and safety

If you report another member, or use the "I'm worried about her" button, a real person on our small team reads it and follows up. This is how we keep the space safe.

If you write something in a message that sounds like you might be in crisis, the app shows you a private, gentle message with crisis phone numbers (like 988). This happens right on your device as you type. It never blocks you from sending your message, and it never diagnoses you. We are moms supporting moms, not doctors or therapists. Mamaverse is not a substitute for professional care.

Where your data lives

Your information is stored on a server physically located in Canada (Toronto), run by a cloud provider called DigitalOcean.

DigitalOcean is a United States company. Because of that, in rare cases tied to a specific legal investigation, United States law could require them to share data even though it is stored here in Canada. This is uncommon and would need a court order. We keep what we collect small, we delete verification selfies after review, and we will tell you if this ever happens to your account, wherever the law lets us.

Deleting everything

You can delete your account and everything in it, any time, for any reason. This includes after your baby's first birthday, once you've moved into the Memory Library. Deleting is permanent. Your data also ages out of our short-term backups within 30 days. We do not keep any other copy.

The Memory Library and the fee

When your baby turns one, your Mamaverse universe closes to the community. Your account becomes a private Memory Library: just for you, holding your notes, stamps, and kind words from your year. You can still log in and look back, but you can no longer post or chat with other members.

Keeping your Memory Library costs us a small amount to store, so after graduation there is a small yearly fee. This fee is only for storing your Memory Library. It is not a fee to use Mamaverse during your baby's first year, which is always free. You can export (download) your year, and you can delete everything, at any time, forever.

Changes to this policy

If we change this policy, we will post the update here with a new date at the top, and we will let members know inside the app before the change takes effect.

Who answers for this

Mamaverse is accountable to one person: Cam Burrows, Vancouver, BC.

Contact: hello@mamaverse.app

The people who review verification photos and safety reports are real people bound by these same rules. They keep your information private and never share it outside of what this policy describes.

A note on Canadian privacy law

We've written this policy to follow the plain-language spirit of Canada's private-sector privacy law (PIPEDA): tell you what we collect, why, get your consent, protect it, and let you access or delete it. This is a plain-English summary, not a legal document. We will have a lawyer review this policy before Mamaverse opens to the public.

Made in Vancouver by parents. Questions? hello@mamaverse.app